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About Robot Vacuum Cleaner
Q1: What is the working principle of the robotic vacuum cleaner?

A: Supclean's robotic vacuum cleaner uses advanced laser navigation technology, intelligently perceives the environment, and employs various sensors. Through advanced path planning and obstacle avoidance technology, it achieves efficient cleaning.

Q2: Which types of surfaces are suitable for robotic vacuum cleaners?

A: Supclean's robotic vacuum cleaners are suitable for various hard surfaces, such as tiles, wooden floors, and marble. They intelligently adapt to different surfaces, ensuring optimal performance in various environments.

Q3: Is manual intervention required during the cleaning process?

A: In most cases, the Explorer S Promax can autonomously complete cleaning tasks. However, in special situations, such as clearing large obstacles, manual assistance may be required.

Q4: How should robotic vacuum cleaners be maintained?

A: Regularly clean components like brushes and filters, follow the maintenance recommendations provided in the product manual. Periodically check the battery's health and ensure the bottom sensors of the robot are clean to ensure normal operation.

About Explorer S Promax
Q1: What makes Explorer S Promax special?

A: Explorer S Promax is Supclean's high-end robotic vacuum cleaner, equipped with a multifunctional base station. It features advanced functions such as 6000Pa suction, dual-line laser technology, TOF wall-following technology, ultrasonic detection, electrolyzed water cleaning, automatic rewashing and drying of the mop, providing you with a comprehensive, intelligent, and efficient cleaning experience.

Q2: What cleaning modes does Explorer S Promax support?

A: Explorer S Promax supports various cleaning modes, including normal cleaning, spot cleaning, and targeted cleaning. Users can choose the appropriate cleaning mode based on different needs.

Q3: How does Explorer S Promax handle carpets?

A: Explorer S Promax intelligently senses carpets and automatically lifts the mop, ensuring proper treatment of carpets during the cleaning process without compromising cleaning effectiveness.

Q4: Does Explorer S Promax support remote control?

A: Yes, Explorer S Promax supports exclusive app control. Users can remotely control the robot, set cleaning schedules, view cleaning records, and enjoy enhanced convenience through the dedicated mobile app.

Q5: Can this robotic vacuum cleaner automatically return to the charging station?

A: Yes, Explorer S Promax features intelligent auto-recharge functionality. When the battery level is low, it will automatically return to the charging station, ensuring ample power for the next use.

Q6: How does Explorer S Promax perform electrolyzed water cleaning?

A: Explorer S Promax is equipped with electrolyzed water cleaning technology. Users simply need to add an appropriate amount of water to the tank, follow the instructions, and enjoy the cleaning effects. It's essential to follow the instructions in the product manual to ensure correct usage.